Contact information
Legal entity: LOMAI COLLECTIVE LTD
Customer service email: lomaicollective@gmail.com
Customer service response target: within 3 business days
For customer support, product enquiries, order updates, delivery issues, returns, refunds or complaints, please email lomaicollective@gmail.com.
When contacting us about an existing order, include your order number and a clear description of your enquiry. For cancellation or return requests, state clearly whether you wish to cancel the order or report a problem with the goods.
Our response target is a customer-service estimate and does not extend any applicable cancellation period, refund deadline or other legal obligation.